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That time o’ year again?

That time o’ year again?

In recent weeks, I have made a determined effort to live a less … DIGITAL … lifestyle. Since I made the decision to do this, I have been involved in the development of three new web sites (one of them a store site), started a Go Fund Me campaign, and updated another one of my ... Read More
Put the “Customer” back into “Customer Service”

Put the “Customer” back into “Customer Service”

Now that is the fourth day of the new year, I am kind of surprised that it took me so long for my first rant of the year. I am sure all could not wait for it. Not to worry folks. It’s time. In response to my sister’s post about her good times with United Airlines, I ... Read More

It is time that the big money maker’s remember where their money comes from. It’s a simple matter of respect for your customers …